INSTALLATION + IMPLEMENTATION

Velocity’s project management and installation experts will develop a customized deployment strategy to streamline implementation, minimizing timelines and costs.

Order Receipt

Initial step that ensures a smooth, timely and efficient implementation

 

Carrier Pre-qualification

Pre-qualification checks to determine best service availability

 

Customer Release

Velocity handles everything on behalf of your company

 

Carrier Order

Select services to meet your business needs

 

Circuit & Equipment Installation

Circuits are quickly installed and Velocity’s Global Gateway Exchange (GGE) places equipment on site

 

On-Going Monitoring & Support

Within minutes of an outage, Velocity’s monitoring system automatically opens a trouble ticket and alerts the Network Operations Center (NOC) 24/7/365

 

Troubleshooting & Repair 

Velocity’s NOC contacts the site directly or sends a GGE tech for hands-on support

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